Privacy Policy

1. Information We Collect

Account information. When you create an account we collect your email address, name, and — if you sign in via Google or Apple — your profile picture and OAuth identifier.

Usage data. We collect anonymized analytics such as pages visited, features used, and session duration to improve the product.

Payment information. Billing is handled by Stripe. We never store your full credit card number — only the last four digits and expiration date for display purposes.

2. How We Use Your Information

• To provide, maintain, and improve Lloreno
• To process transactions and send billing-related communications
• To send product updates and security notices
• To respond to support requests
• To detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal data. We share information only with service providers that help us operate the platform (e.g. Stripe for payments, cloud hosting providers) and when required by law.

4. Cookies

We use essential cookies (e.g. authentication tokens) required for the service to function. We do not use third-party advertising cookies.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@lloreno.com.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or through the platform.

8. Contact

Questions about this policy? Email us at hello@lloreno.com.